Microsoft Outlook Introduction Training Course Outline

Audience: Outlook is a very popular email application in Microsoft Office. It helps you to organise and share information and to communicate with other people. Outlook has an excellent Calendar feature, which helps optimise your time.

We are happy to arrange for a trainer to contact you to help tailor you course.

Course Duration: 1 day.

Course Availability: Monday – Saturday

Course Types: Group bookings, public courses, 1-2-1 sessions, bespoke tailored courses and office migrations.

Course Location: This Outlook Introduction training course can be delivered either at our London training venue or at your offices. 

Tailored Course Content: Course content can be customised to meet your specific requirements, with scheduled dates to suit you.

At Course Completion

After completing this course, students will be able to:

  • Understand the Outlook environment
  • Tell Me
  • Send and receive Mail
  • In Line Replies
  • Address an email
  • Preview message in message list
  • Archive Mail messages
  • Clutter
  • Using Commands in the message lists for quick action
  • Search emails
  • Groups
  • Enter Contacts
  • Quick Contacts
  • Create Appointments
  • Sneak Peek
  • Schedule Meetings
  • Create and schedule Tasks
  • Create Notes
  • Use the Outlook Journal 

Course Outline

Module 1: Getting Started with Outlook 

  • Starting Outlook
  • The Outlook interface
  • Toolbars and menu
  • Outlook Ribbon
  • Backstage view 
  • Tell me
  • Navigation Pane and Folder List
  • To-Do bar
  • Working with folder views
  • Zoom control
  • Creating Mail folders
  • Exiting Outlook

Module 2: Mail – The Basics 

  • Creating a new email message
  • To, CC and BCC
  • Addressing an email
  • Sending an email
  • Receiving an email
  • Working with the Reading Pane
  • Previewing messages in message list
  • Replying and forwarding email
  • In line replies
  • Updating the read status
  • Searching for emails
  • Printing mail messages

Module 3: Mail – Managing Mail

  • Changing the mail folder views
  • Sorting, deleting and moving messages
  • Emptying the Deleted Items folder
  • Open; Reply; Forward mail items
  • Using Commands in message list
  • Working with attachments
  • Deleting messages
  • Restoring a deleted mail message
  • Emptying the recycle bin
  • Flagging messages
  • Saving mail as a draft

Module 4: Attachments and Signatures

  • Inserting a file attachment
  • Saving file attachments
  • Working with Hyperlinks
  • Creating Quick Parts (AutoText) 
  • Inserting Hyperlinks

Module 6: Mail – Additional topics

  • Viewing Sent Mail
  • Recalling Sent Mail 
  • Resending Sent Mail 
  • Flagging messages
  • Setting message importance
  • Groups (distribution list)
  • Decluttering with Focused Inbox

Module 7: Contacts

  • Adding, editing and deleting contacts
  • Deleting a contact
  • Changing contact view
  • Quick Contacts
  • Find a contact
  • Creating distribution lists
  • Using contacts for mail merge

Module 8: Calendar Scheduling 

  • Calendar environment
  • Scheduling an appointment and events
  • Editing, moving and deleting appointments
  • Working with calendar views
  • Printing the calendar 

Module 9: Scheduling Meetings

  • Sneak peek
  • Scheduling meetings
  • Responding to meeting requests
  • Checking the meeting status
  • Updating and deleting meetings
  • Creating group schedules

Module 10: Tasks

  • Creating and editing tasks
  • Updating the task status
  • Marking a task as complete
  • Assigning tasks to colleagues
  • Accepting and declining  tasks
  • Updating the progress of a task and sending status report
  • Viewing tasks assigned to colleagues

Module 11: Notes

  • Creating, opening and deleting notes
  • Assign categories to notes
  • Forwarding notes
  • Printing notes.
  • Note date stamp
  • Additional note topics

Module 12: Journal

  • Opening the journal folder
  • Setting journal options
  • Entering journal entries manually
  • Setting the journal to automatically record office activities
  • Deleting journal entries
, Microsoft Outlook Introduction Training Course
, Microsoft Outlook Introduction Training Course