Microsoft Outlook Introduction Training Course

Table of Contents

Outlook Introduction Training Course

Outlook Introduction Training Course Overview

On completion of our Outlook Introduction training course you will obtain a good working knowledge of Outlook basics. 

Feel more confident managing and communicating using Microsoft Outlook. Set up meetings, organise calendars and delegate to others. Manage to-do lists (tasks). Leave notes on the desktop. Simplify email communication, enhance group planning and access information.

Outlook Introduction Training Course

Outlook Introduction Five Key Topics

  1. Creating, Sending, Reply & forwarding Email
  2. Managing Mail
  3. Scheduling Meetings
  4. Working with Outlook Tasks
  5. Introduction to Outlook Groups
Outlook Introduction Training Course

Course Details

Course Duration : 1 day
Course Availability : Monday – Saturday
Course Types : Group booking, 1-2-1 sessions, Bespoke & Public Courses
Course Availability : Monday – Saturday

Outlook Introduction Training Course

Outlook Introduction Training Course Details

Course Location : Our Microsoft Outlook introduction training course can be delivered at your offices, Mouse venue or online.

Class Size : Individual or Group.

Course Format : Classroom style or online (Teams or Zoom)

Tailored Course Content : Course content can be customised to meet your specific requirements, with scheduled dates to suit you.

Tailored Courses : We offer a free consultancy service to help tailor the course to meet your requirements.

Next Public Course : Due to COVID, public classroom courses are suspended until March 2021.


Centre and Services

Comfortable & modern facilities
Unlimited access to out online trining manuals
Complimentary lunch
Courses delivered by Certified Trainers
Microsoft & CPD courses available

On Completion of Outlook Introduction Course

  • Understand the Outlook environment
  • Tell me what you want to do
  • Send and receive Mail
  • In Line Replies
  • Address an email
  • Preview message in message list
  • Archive Mail messages
  • Clutter

Microsoft Outlook Introduction Training Course Outline

  • Starting Outlook
  • The Outlook interface
  • Toolbars and menu
  • Outlook Ribbon
  • Backstage view
  • Tell me
  • Navigation Pane and Folder List
  • To-Do bar
  • Working with folder views
  • Zoom control
  • Creating Mail folders
  • Exiting Outlook
  • Creating a new email message
  • To, CC and BCC
  • Addressing an email
  • Sending an email
  • Receiving an email
  • Working with the Reading Pane
  • Previewing messages in message list
  • Replying and forwarding email
  • In line replies
  • Updating the read status
  • Searching for emails
  • Printing mail messages
  • Changing the mail folder views
  • Sorting, deleting and moving messages
  • Emptying the Deleted Items folder
  • Open; Reply; Forward mail items
  • Using Commands in message list
  • Working with attachments
  • Deleting messages
  • Restoring a deleted mail message
  • Emptying the recycle bin
  • Flagging messages
  • Saving mail as a draft
  • Inserting a file attachment
  • Saving file attachments
  • Working with Hyperlinks
  • Creating Quick Parts (AutoText)
  • Inserting Hyperlinks
  • Viewing Sent Mail
  • Recalling Sent Mail
  • Resending Sent Mail
  • Flagging messages
  • Setting message importance
  • Groups (distribution list)
  • Decluttering with Focused Inbox
  • Introduction to Outlook Groups
  • Creating a new Outlook Group
  • Sharing Office documents
  • Adding, editing and deleting contacts
  • Deleting a contact
  • Changing contact view
  • Quick Contacts
  • Find a contact
  • Creating distribution lists
  • Using contacts for mail merge
  • Calendar environment
  • Scheduling an appointment and events
  • Editing, moving and deleting appointments
  • Working with calendar views
  • Printing the calendar
  • Sneak peek
  • Scheduling meetings
  • Responding to meeting requests
  • Checking the meeting status
  • Updating and deleting meetings
  • Creating group schedules


  • Creating and editing tasks
  • Updating the task status
  • Marking a task as complete
  • Assigning tasks to colleagues
  • Accepting and declining  tasks
  • Updating the progress of a task and sending status report
  • Viewing tasks assigned to colleagues
  • Creating, opening and deleting notes
  • Assign categories to notes
  • Forwarding notes
  • Printing notes.
  • Note date stamp
  • Additional note topics
  • Opening the journal folder
  • Setting journal options
  • Entering journal entries manually
  • Setting the journal to automatically record office activities
  • Deleting journal entries

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