Microsoft MOS Outlook Office 2019

Table of Contents

Microsoft MOS Outlook Office 2019


This Microsoft Microsoft PowerPoint Office 2019 certification demonstrates competency to customise the Microsoft Outlook user interface, format message content, create and insert graphic elements, send and respond to emails and meeting requests. The exam covers the ability to enhance professional correspondence, create calendars and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings and assigning meeting action items. This exam used to be called MOS MO-400 Outlook Associate. Outlook MOS exam vouchers are available from Mouse Training, you need to purchase a voucher before taking the exam.

An individual earning the MOS (Microsoft Office Specialist) certification has approximately 150 hours of instruction and hands-on experience with Outlook 365/ Outlook 2019 and has proven competency at an industry associate level. They can demonstrate the correct application of the principle features of Outlook and can complete tasks independently.

Microsoft Outlook Office 2019 Exams

Microsoft Office Specialist certification MOS Outlook 2019 exams use a performance-based format, testing a candidate’s knowledge, skills and abilities using the Microsoft Outlook 365 or Outlook 2019 application.

Microsoft Office Specialist (MOS) exam task instructions generally do not include the command name. For example, function names are avoided and are replaced with descriptors. This means candidates must understand the purpose and common usage of the functionality in order to successfully complete the tasks in each of the projects.

The Microsoft Office Specialist MOS exam format incorporates multiple projects, as in previous versions, while using enhanced tools, functions, and features from the latest versions.

Microsoft MOS Outlook Office 2019

Course Materials

Our Microsoft Outlook Office 2019 training materials are published by CCI Learning. 

CCI Manuals 

Titles include Word Associate MO-100, Word Expert MO-101, Excel Associate MO-200, Excel Expert MO-201, Access Expert MO-500, PowerPoint MO-300, and Outlook Associate MO-400.

These manuals can be purchased from ourselves as part of the official study MOS Outlook/Outlook 2019 kit or you can buy the manual only – you do not need to attend our courses to purchase these fantastic manuals.

Manuals for other Office versions are available – Office 2010, 2013 and 2016.

Outlook 2019 MOS Exam Vouchers 

We can supply exam vouchers for Microsoft Outlook Office 2019 and they include a thirty day exam retake. You will not have to pay an exam administration fee when you purchase your exam voucher from Mouse Training.

To purchase please complete our voucher order form & self-study kit  

Once your order has been received you will receive an order confirmation and invoice.

Microsoft MOS Outlook Office 2019

Vouchers: Our Outlook MOS exam vouchers include a thirty day retake option.

Certification Guide: Spiral bound study manuals are Published by CCI Learning. Manual contents are separated into lessons, at completion of each lesson there is a summary and review questions.

Exam kit Outlook 2019 Exam Vouchers includes includes Outlook 2019 exam voucher with a thirty day retake option, Certification Guide and Gmetrix test prep – read more

Vouchers and Exam Kits rates include exam test centre fees.

Sample Manual
Manual Lesson Answers

Microsoft MOS Outlook Office 2019

Microsoft Outlook 365 Office 2019 Exam Format

Microsoft Outlook 365 Apps and Office 2019 Online Exams

Microsoft Outlook 3 Office 2019 Online Exams. We schedule exams daily. Additional online dates can be scheduled on request, Monday to Saturday.

Requirements – PC or MAC, Web browser and Internet connection and an exam voucher. Outlook MOS exam vouchers order forms are available on our homepage

Before the exam – Photo ID driving licence or passport and Certiport registration,

On Exam day – Before your exam you will be sent an exam link via email.

Exam Schedule – Online exam schedule is available on our homepage

Microsoft Outlook Office 2019 Exams In-Person

In-person exams are available at our admin office seven days a week, to book please call or email our team.

Microsoft Outlook Office 2019 Exam Certification

Microsoft MOS Outlook Office 2019

Mouse MOS Test Venue

You will need to sit your exam at an authorised test centre. Mouse Training London is a Microsoft Office MOS test centre and we can schedule your exam seven days a week. We accept exam vouchers either purchased from us or from other suppliers.

Testing available online (details) and at our centres.

To Schedule an exam, call 020 7920 9500.

Microsoft Outlook 2019 Course Outline

Accreditation Available: MOS MO-400 Microsoft Outlook 365 Apps and Office 2019

Course Duration: 2/3 days, our three day course includes an option to sit the MOS Microsoft Outlook Office 2019 exam.

Course Types: Group bookings and 1-2-1 sessions

Course Location: This Microsoft Outlook 365 Office 2019 exam training course can be delivered either at our London training venue or at your offices.

  • Change the display of messages, calendar items, contact records and tasks
  • Add accounts
  • Configure automatic replies
  • Specify default fonts for new messages and responses
  • Customise reply message settings
  • Create, assign, and modify signatures
  • Create search folders
  • Search for messages, calendar items, contacts and tasks
  • Print message, calendar, contact and task information
  • Save message attachments
  • Preview message attachments
  • Save messages in alternative formats
  • Add or remove message attachments
  • Designate recipients by using courtesy copy (CC) and blind courtesy copy (BCC)
  • Use @mention to get someone’s attention
  • Forward and reply to messages
  • Flag outgoing messages for follow up
  • Set the importance and sensitivity of outgoing messages
  • Insert hyperlinks
  • Insert images
  • Add signatures to individual messages
  • Sort messages
  • Create folders
  • Move messages between folders
  • Categorise messages
  • Flag received messages
  • Ignore conversations
  • Change the display of messages
  • Set calendar work times
  • Manage multiple calendars
  • Create recurring calendar items
  • Cancel meetings
  • Create calendar items from messages
  • Set calendar item times and time zones
  • Set up meetings by using the scheduling assistant
  • Set availability for calendar items
  • Forward calendar items
  • Configure reminders
  • Invite meeting participants
  • Respond to invitations
  • Update individual or recurring calendar items
  • Import contacts from external sources
  • Edit contact information
  • Share contacts
  • Create and delete contact groups
  • Add contacts to existing contact groups
  • Update contacts in contact groups
  • Delete contact group members
  • Create and manage tasks

MOS Associate & Expert Accreditations

Required Courses for Microsoft Office Specialist Expert – Choose 2

Microsoft MOS Outlook Office 2019
Excel 2019 Expert
Microsoft MOS Outlook Office 2019
Word 2019 Expert
Microsoft MOS Outlook Office 2019
Access 2019 Expert

Required Courses for Microsoft Office Specialist Associate – Choose 3

Microsoft MOS Outlook Office 2019
Outlook 2019 Associate
Microsoft MOS Outlook Office 2019
PowerPoint 2019 Associate
Microsoft MOS Outlook Office 2019
Excel 2019 Associate
Microsoft MOS Outlook Office 2019
Word 2019 Associate
Microsoft MOS Outlook Office 2019
Microsoft Office Specialist Associate
Microsoft MOS Outlook Office 2019
Microsoft Office Specialist Expert
Microsoft MOS Outlook Office 2019
Microsoft MOS Outlook Office 2019
Microsoft MOS Outlook Office 2019